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empower staffsupport customersdrive adoption

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In-app guidance tools help people use your tech. But how do you get them to try it in the first place?

To drive digital adoption you need effective tools to support both customers and your frontline staff. Product walkthroughs and app simulations are effective but they’re never ready on launch day. Digital Academy eliminates that gap so you’re ready on launch day.

Instantly author a support site that improves your customer experience and speeds up digital adoption.

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Content

app simulations

First slide

paperwork guides

Second slide

technology walk-through

Third slide

video information

Fourth slide
branded
accessible
searchable
wcag-aa

Enable
Branch Staff

Each branch visit is an opportunity to convert that customer to digital. But staff won’t recommend products they can’t support.

Give branch staff the support tools they need to confidently recommend your technology to customers.

“This software is extremely user-friendly. The steps are easy to understand and implement on your own.”

Jennifer W.

Training Manager

Level Up Your Marketing

Screen shots look great but they don’t show customers how simple your tech is. Leverage Digital Academy content to make your marketing campaigns more effective.

“Great company to work with! Love this product”

Jamie F.

Director, L&D Solutions

Support Your
Contact Center

Reduce call volumes, shorten handling times and improve the customer experience. Using Digital Academy’s sharing tool reps can easily send director links to technology walkthroughs so everybody’s on the same page.

“An outstanding platform, that makes a serious impact”

Chris G.

Head of Digital Adoption

Empower Customers

Some customers want to self help. Digital Academy lets you instantly generate a public facing, branded, searchable hub so your customers don't have to call your contact center.

“You cannot go wrong with this company.”

Jennifer W.

Training Manager

Drive Digital Adoption with our Digital Academy

Book a Demo